Privacy Policy

Effective Date: May 26, 2025
Website: ulsterdesigns.com
Business Name: Ulster Designs

Who we are

Ulster Designs is a Northern Ireland-based small business providing custom printed and embroidered clothing and gift items. This privacy policy explains how we collect, use, and protect your personal information.

What Personal Data We Collect

We collect the following types of personal data when you visit or make a purchase:

Contact Details: Name, email address, phone number
Shipping Information: Billing and delivery address
Order Information: Items purchased, design files (uploads), notes
Payment Data: Handled securely by third-party processors (we do not store card details)
Technical Data: IP address, browser type, cookies, and usage analytics

How We Use Your Data

We use your data to:

Process and deliver your orders
Communicate with you about your order or enquiry
Respond to customer service requests
Improve our website experience and services
Comply with legal obligations (e.g., tax records)

Sharing Your Data

We never sell your data. Your data may be shared with:

Payment processors: (e.g. Stripe or PayPal)
Shipping partners: (e.g. Royal Mail, courier services)
Legal authorities: if required by law

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How We Protect Your Data

We use secure servers, SSL encryption, and limited access controls to protect your personal data. Sensitive uploads or messages are handled using secure form tools.

Cookies

Our website uses cookies to improve your experience. You can disable cookies via your browser settings. Some cookies are essential for our store and checkout to function.

Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent for marketing
File a complaint with the ICO (UK Information Commissioner’s Office) if you feel your data isn’t handled properly
To make a request, email: [email protected]

How Long We Keep Data

We retain order and customer information for up to 6 years for tax and legal compliance. Uploaded images may be deleted earlier at your request.

Third-Party Links

Our website may contain links to Facebook, Instagram, or other sites. We’re not responsible for the privacy practices of external websites.

Changes to This Policy

We may update this privacy policy occasionally. The latest version will always be posted here with the effective date.

Need help?
Email: [email protected]